Title
m

mikehearn

05/10/2023, 1:56 PM
Hi, how is the speaker feedback meant to be interpreted? Score is out of 3 where higher = better? But then there are green/yellow/red votes and I'm not sure how the score is being calculated from those.
d

Dariusz Kuc

05/10/2023, 2:04 PM
also it was somewhat confusing that :large_green_circle: (best?) was on the left and š“ (worst?) was on the right so we had
``good - neutral - bad``
vs what is generally
``bad - neutral - good``
pattern
*or at least thats what I thought but it looks like it counts š“ as 3?
m

mikehearn

05/10/2023, 2:05 PM
Ah, I just got a reply. The colors are indeed reversed.
c

colintheshots

05/10/2023, 2:06 PM
m

mikehearn

05/10/2023, 2:07 PM
No. Red is good and a high score is good.
they're going to send out a fixed email
c

colintheshots

05/10/2023, 2:07 PM
Oh LOL. That's very confusing. Usually red = thumbs down.
m

mikehearn

05/10/2023, 2:07 PM
It was a mistake. Guess I'm not the only one that was temporarily really bummed out lol š
j

jw

05/10/2023, 3:05 PM
Other problems: it is not clear the total is out of 3. It is mentioned farther down below, but it should be very close to the given score. Also the formula is completely opaque. All of the normal ones you would try do not result in the number they give you.
r

rharter

05/10/2023, 10:40 PM
Are y'all doing something with the information? Like, I can see how many good, meh and bad ratings I had, and my "score" compared to the average, but other than that what does the actual score matter? It's not like you cash it in for prizes or something, right?
h

hhariri

05/11/2023, 4:12 AM
@rharter not much you can do other than see red flags such as way too many reds or yellows. Hopefully the written feedback may be of value. @jw the score compared against average and indicating it's out of 3.0 should have actually been below the box. The issue is on the mass mailing, the feedback was inserted and got pushed down. We'll fix for next time. Sorry.
j

jw

05/11/2023, 4:14 AM
Yeah the follow-up email helped quite a bit. I saw a lot of red and then a 2.something score and assumed it was out of 100. But then I read it was out of 3 and couldn't figure it out.