Not sure if this also a place to share notebooks, but why not: https://github.com/holgerbrandl/kalasim/blob/master/docs/userguide/docs/examples/callcenter.ipynb. See https://www.linkedin.com/posts/holgerbrandl_call-center-activity-7125430811733954560-dYHp for a short overview. Using

nbconvert

this notebook converted to markdown and inlined into the project website built with mkdocs on https://www.kalasim.org/examples/callcenter/. Tanks to the notebook team (@Ilya Muradyan and @roman.belov) for making this build & analysis process possible. Slack Conversation