Has anyone ever come across a UI issue submitted by a user where UI elements are just bizarrely miss...

# android

[Ryan Simon]

Has anyone ever come across a UI issue submitted by a user where UI elements are just bizarrely missing from the layout? I can't reproduce an issue a user from a Samsung Galaxy S8 has sent me where entire ui elements are missing.

I've tested display sizes, text sizes, and more but still no way to reproduce it.

[Zach Klippenstein (he/him) [MOD]]

That’s the problem with `FrameLayout`s – if you don’t secure them to the wall well enough they fall off if the user drops their phone.

[Ryan Simon]

Lol. It's a constraint layout

[Ryan Simon]

I'm losing my mind trying to reproduce the issue

[dshevliakov]

By saying "entire ui elements are missing", do you mean also system bars, etc? Or is it just blank activity/fragment?

[Ryan Simon]

In this case, a text view and a button are missing from the screenshot

[Ryan Simon]

System ui looks in tact

[dshevliakov]

Does it happens every time?

[Ryan Simon]

for this particular user, they say that it does. but haven't been able to reproduce the issue on any of my test devices

[dshevliakov]

Yeah, that's strange. Not much help, but my point is that it's pretty unlikely that your layout was accidentally not inflated or smth like that. I could only assume that maybe you have fragment which was not committed or restored on user device by some reason. This might happen to fragments.

[Ryan Simon]

hmm interesting theory. for it to be so consistent though seems strange

[dshevliakov]

It is funny that usually a samsung devices has weird behavior like that

[Ryan Simon]

i swear, Samsung has it out for Android developers 🤦🏻

[Ryan Simon]

i keep hoping it's something i'm doing wrong...but i'm running out of things to check

[Ryan Simon]

i came across some conversations around this topic of constraint layout messing up with devices like the Samsung Galaxy S8 that have dynamic resolutions

[Ryan Simon]

apparently some versions of Constraint Layout will render things incorrectly if the user's device is set to a different resolution than the out-of-box resolution

[Ryan Simon]

gonna try to confirm this myself

[dshevliakov]

Sounds familiar to me, actually. I might ran in some issues with constraint acting weird long time ago. I'm not a ConstraintLayout fan though

[dshevliakov]

You might want to set explicitly some params to constraint layouts childrens. Some that you usually don't set, like constrainedHeight/Width or similar.

[dshevliakov]

That could help

[Ryan Simon]

hmm, yeah maybe. thanks for the ideas

[Brian Dilley]

you should be able to put it in the debugger and look at the view hierarchy

[Ryan Simon]

yeah i just don't have the exact device on hand to test the user's issue

[Ryan Simon]

i can't reproduce it on my test devices