Wait, now I got 2 confirmations emails for the 2 times this happened to me 🤦‍♂️
Drew Hamilton
02/03/2020, 1:54 PM
Ah, but they have “payment failed” messages and an instruction to re-try and complete payment by Wednesday. So I guess I can re-try one of them and ignore the other.
r
Ryan Batchelder
02/03/2020, 1:54 PM
Yep, I got one of those. Used the retry link to check in different browsers as well, same issue
Ryan Batchelder
02/03/2020, 1:54 PM
I’ll give it another try in a few hours maybe
d
Drew Hamilton
02/03/2020, 2:04 PM
I sort of suspect it’s a declined payment with bad handling on pretix’s end, but that’s just a hunch. Maybe call your card issuer and ask if they declined a payment today?